Health Information Exchange Data Manager

Reports To: Unknown FLSA Status: Exempt

Description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required for this position. Reasonable accommodations may be made, upon request, to enable individuals with disabilities, who otherwise meet the qualifications, to perform the essential functions of the position.

Job Summary
This position will help to develop an initial data management plan in close coordination with HEALTH and EDS. This includes identification of the initial data management tasks to be carried during enrollment. This also includes hiring additional staff to assist with enrollment data needs.

Essential Duties and Responsibilities
Duties include, but are not limited to:
 Entering information on HIE enrollees as they are submitted,
 Resolving ambiguous matches,
 Merge and unmerge of records as needed
 Resolving error reports
 Monitoring data transfers
 Running and actively monitoring audits reports
 Following up on users who have not logged within a certain time frame, monitoring the quality of the data
 Implementing break the glass policies, etc.
 Develop, implement, documents draft policies and procedures related to data quality and management
 Prepare project reports and documents for management and others as requested.
 Other duties as identified and deemed necessary

General Requirements
 Perform quality work within deadlines with or without direct supervision
 Demonstrate the organization’s values by bringing issues to the appropriate managers in a timely manner for resolution, sharing best practices among all teams, serving as a brand advocate, mentoring and leading by example to support a positive work environment, and encouraging other staff to do the same.
 Maintain positive relationships with all stakeholders and assist them, as appropriate, with issues or concerns to satisfactory resolution.
 Assist with the orientation and ongoing development of new associates.
 Represent the RI RHIO and HIE in a positive manner to all stakeholders.
 Perform other related duties as assigned.

Minimum Qualifications
Education and Experience
 A bachelor’s degree in health care, technology, business, or a related field, or equivalent work experience is required.
 Two to four years experience working with healthcare technology

Desired Qualifications
 Four years of related experience, including prior experience working with health information technology and /or exchange projects with excellent technical, analytical, and problem-solving skills.
 Demonstrated project management skills in a professional services environment
 Experience working with data standards, mapping data and processes to standardize/normalize data.
 Ability to analyze policy and technical alternatives to develop recommendations
 Excellent oral and written communication skills. Strong analytical, writing, and presentation skills
 Ability to perform as a team player
 Health care experience or knowledge of health care business strongly preferred (i.e. working with hospitals, physician practices health centers, managed plans etc. )

Licenses and/or Specialized Knowledge
None

Supervisory Responsibilities:
None

Work Environment
This position will work in normal business office conditions.

Physical Demands
The tasks of this position are typical for working in an office environment. An associate is regularly required to perform tasks while sitting at a desk, using normal hand dexterity. Mobility is required, including standing, moving about, and sitting. Occasional travel out of the office for meetings, etc. may be required. Good vision is required, including both close and distant objects. Must be able to maintain a good attendance record.

Prepared By: Judith Wright

Date Revised: April 3, 2008

The statements contained herein reflect information necessary to describe the principle functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or to otherwise balance the workload.

Please send resumes to Nina Lennon at nlennon@riqi.org or by mail to the Rhode Island Quality Institute at 235 Promenade Street, Suite 540, Mail Stop 23, Providence RI 02908.